Terms of Service

1. Agreement

These terms apply together with the signed proposal or statement of work for your project. Where the two conflict, the signed document prevails. By engaging us or using this site you accept these terms.

2. Scope of services

Each engagement is defined by a written scope listing deliverables, phases, assumptions and a schedule. Work outside that scope — additional concept directions, extra tool trials, new part families — is quoted as a change order and does not proceed until approved in writing.

3. Client responsibilities

• Provide accurate requirements, target costs, volumes and regulatory constraints
• Nominate a single decision-maker empowered to approve each phase gate
• Return reviews and approvals within the timeframes stated in the scope
• Ensure you hold rights to any brand assets, patents or files supplied to us

Delays in approvals or supplied inputs shift the schedule accordingly.

4. Fees and payment

Phases are quoted as fixed fees unless stated otherwise, invoiced 40% at kickoff, 40% at the mid-phase review and 20% on delivery. Invoices are payable within 15 days. Tooling, travel, laboratory testing and vendor costs are passed through at cost with documentation. Late payments may accrue interest at the statutory rate applicable in [Jurisdiction]. Taxes are added where required.

5. Intellectual property

On full payment for a phase, all deliverables produced in that phase — CAD, drawings, CMF specifications, reports — transfer to you. We retain ownership of pre-existing tools, templates, libraries and know-how, and grant you a perpetual, non-exclusive licence to use them as embedded in the deliverables. We may display non-confidential images of completed work in our portfolio unless the scope states otherwise.

6. Confidentiality

Each party keeps the other's confidential information secret and uses it only for the engagement, for five years after completion or as set out in a separate non-disclosure agreement.

7. Warranties and disclaimers

We warrant that services are performed with the skill and care of a competent professional design studio. We do not warrant regulatory approval, patentability, factory yield or commercial success. Manufacturing is performed by third parties; product conformity and product liability rest with the manufacturer and the party placing the product on the market.

8. Limitation of liability

To the maximum extent permitted in [Jurisdiction], our aggregate liability arising from an engagement is limited to the fees paid for the phase giving rise to the claim, and neither party is liable for indirect or consequential loss, lost profit or lost data. Nothing limits liability that cannot lawfully be limited.

9. Termination

Either party may terminate an engagement with 15 days' written notice, or immediately for material breach that is not cured within 15 days. On termination you pay for work performed and non-cancellable commitments up to that date, and we deliver work in progress in its current state.

10. Governing law

These terms are governed by the laws of [Jurisdiction], and the courts of [Jurisdiction] have exclusive jurisdiction. Questions about these terms: info@emberos.store.